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Digital Realty - Custom Demo Catch Up - 2025-11-14

Metadata

  • Date: 2025-11-14
  • Company: Digital Realty Trust Inc
  • External Participants: Declan Murtagh (Treasury)
  • Palm Participants: Alex, Giannis
  • Type: Lead Call
  • Domain Areas: Cash pooling, Cash forecasting, Demos
  • Source: Notion Customer Success Meetings

Summary

Context

Pre-demo preparation call with Digital Realty EMEA team to finalize demo requirements and attendee details for upcoming presentation.

Key Discussion Points

  • Next week's demo attendees confirmed:
  • Digital Realty EMEA: Declan, Jas, Khim (treasury managers)
  • US team: Kevin, Minnie, Andy (treasury managers)
  • Pre-demo strategy: Gurjit meeting Minnie before demo for context
  • Focus on global consolidated forecast capability
  • US setup simpler: fewer banks, one main payables account, no notional pooling

Pain Points

  • Missing balance data and starting balances
  • Need Kyriba export for notional pools structure
  • Demo simplifications needed - consolidated 40+ entities into single view
  • Mock data used for balances where actual unavailable

Feature Requests & Needs

  • Cash pool configuration critical for demo
  • 5 notional pools: Citibank (EUR, GBP), BMO (USD)
  • Dropdown filtering by cash pool vs individual accounts
  • Country/currency/entity level views required

Deal Signals

  • Positive engagement from both EMEA and US teams
  • Demo contingent on Wednesday approval
  • Avoiding Thanksgiving week if pushed

Action Items

  • [ ] Monday 11am: Jas walkthrough of manual forecasting process
  • [ ] Wednesday: Internal demo review before US team presentation
  • [ ] Verify pool/non-pool filtering works correctly
  • [ ] Test country/currency switching functionality

Synced from Notion: https://www.notion.so/2abc47335ffb8145b374e70e9b9b4efd