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Reporting: Priorities & Context

Date: 2026-02-17 Domain: Reporting


Priority Ranking

Reporting is in a strong position — core self-service capabilities are solved. Remaining gaps are about distribution and regional access.

Top Priority (Confirmed — partially solved)

1. Create and modify cash reports independently with self-service capabilities - Sources: ON, Personio (Confirmed) - Current status: Solved — Report Creator shipped and in use - Why it matters: ON: "Instead of waiting a day for you building a dashboard for us... just putting it ourselves." Self-service was the primary ask and it's delivered.


2. Share cash visibility with regional treasury teams - Sources: ON (2 sessions) (Confirmed) - Current status: Partial — reports exist but access control and scheduled distribution missing - Why it matters: ON wants to give Palm access to ~10 regional finance contacts across APAC, Americas, EMEA. ON: "Can we help them care and give them more information so they get more interested in it too." This is the path to enterprise expansion — more users per customer. - Blocked by: Access & Entitlements domain (entity-level permissions needed)


3. Track investments, FX exposure, and cash concentration by bank - Sources: ON, Personio (Confirmed) - Current status: Partial — basic reporting works, Slack integration and multi-currency incomplete - Why it matters: The bridge between cash visibility and investment decisions. Treasurers need to see concentration risk across banks and currencies.


Emerging — Needs Validation

# Potential Job Source Key Question
4 Provide CFO/management with scheduled cash position updates ON How many customers want scheduled distribution?
5 Build and deliver daily cash position to stakeholders before 8 AM Sonder Is this a reporting job or a cash visibility job?

Next Steps

  1. Regional access (#2) — blocked by Access & Entitlements; scheduled PDF distribution is the interim workaround
  2. Report Creator polish — Personio hitting bugs ("Problem loading data" errors). Stability before features.
  3. Scheduled distribution (#4) — email snapshot + interactive link would unlock CFO visibility