CRCE - Demo - 2026-01-23¶
Metadata¶
- Date: 2026-01-23
- Company: CRCE
- Attendees: Rachael Fisher, Giannis, George Merrion
- Type: Lead Call
- Source: Notion Customer Success Meetings
Summary¶
Context¶
George's first product demo with CRCE. Rachael joining from CRCE, viewing on big screen. Focus on cash forecasting capabilities.
Key Discussion Points¶
- Manual forecasting process across North America and EMEA regions
- Two teams following standardized mapping, five people spending ~3 days/week
- Current systems: SAP → migrating to IFS by end of year (12-month build)
- Bank relationships: Primarily Citibank and RBS, ~20 entities across multiple currencies
Pain Points¶
- Bank statement language vs forecast terminology mismatches
- Manual categorization creating human error risk
- Time-intensive consolidation across 20+ entities
- No current cash pooling (future consideration)
Feature Highlights Shown¶
- AI-powered transaction categorization (95%+ accuracy)
- Bottom-up forecasting (entity → bank account → consolidated)
- Cash positioning dashboard with real-time alerts
- No per-seat licensing, role-based access controls
Competitive Intelligence¶
- Previous quotes reached £300k with 5-month implementation
- Palm positioning: £50-80k annually, 4-week implementation
Deal Signals¶
- CFO is decision maker (currently traveling, back in 2 weeks)
- Target implementation: March 2026 (pending CFO approval)
- Strong interest in efficiency savings (3 days → 1 day/week)
Next Steps¶
- George to build ROI business case document
- Follow-up call scheduled: Friday, Jan 31 at 11:00 AM
- Rachael to review On Running case study for relevance
Synced from Notion: https://www.notion.so/2f5c47335ffb819fb4d2d30145c5eb81