Connectivity - Jobs & Desired Outcomes¶
Confirmed Outcomes¶
Corroborated by 2+ sources
Job: Get real-time or same-day bank balance visibility¶
| Desired Outcome | Status | Solved By |
|---|---|---|
| Minimize the delay between transactions and balance visibility | ⚠️ Partial | Data Layer, Cash Visibility |
| Reduce dependency on external reconciliation teams | ⚠️ Partial | Data Layer |
| Increase confidence in cash position accuracy | ⚠️ Partial | Cash Visibility |
Gaps: Depends on customer's upstream data freshness. Palm doesn't have direct bank APIs - relies on TMS/data lake feeds.
Sources: - ON (2024-09-26) - "is not real-time banking information. This is based on the statements that are registered in our ERP" - Amanda - ON (2024-10-24) - "Right now until the end of the month, we don't really know how much money we have... from the ERP we'll have to go every day into the bank if we wanted to check" - Rodrigo
Emerging Signals¶
Single source - needs corroboration
Potential Job: Consolidate bank account visibility without logging into multiple portals¶
Potential Outcomes: - Minimize the time spent logging into multiple bank portals daily - Reduce manual effort gathering balances from disparate sources - Increase speed of daily cash positioning process
Source: ON (2024-09-26) - "We don't really have like a TMS or any consolidation tool for all of our bank accounts. I just go into all of these portals" - Amanda