Cash Visibility - Jobs & Desired Outcomes¶
Confirmed Outcomes¶
Corroborated by 2+ sources
Job: Check cash positioning across all bank accounts each morning¶
| Desired Outcome | Status | Solved By |
|---|---|---|
| Minimize the time spent logging into multiple bank portals to check balances | ✅ Solved | Cash Visibility |
| Reduce the frequency of discovering overdrafts after they've already happened | ⚠️ Partial | Cash Visibility |
| Increase confidence that service entities are adequately funded | ✅ Solved | Cash Visibility |
Gaps: Proactive alerts not fully implemented - users must check dashboards.
Sources: - ON (2024-09-26) - "I just go into all of these portals... I start by checking all of our main banks" - Amanda - ON (2025-11-11) - "We would check the forecasted balance, the actual balance, focus on variances above 20%" - Sonder (2024-10-03) - "Every day we look at where we finish the prior day... in like 30 minutes or less" - ON (2024-11-19) - "At some point, you become blind, you become fully blind. You see the numbers but you don't know where to draw your attention if you have 150 accounts."
Job: Confirm treasury-initiated payments went through daily¶
| Desired Outcome | Status | Solved By |
|---|---|---|
| Minimize the time to identify delayed or failed payments | ⚠️ Partial | Cash Visibility |
| Reduce the risk of missing critical payment failures | ❌ Not solved | — |
| Increase confidence that funded accounts have correct balances | ⚠️ Partial | Cash Visibility |
Gaps: No proactive alerting for payment failures. Must manually check balances.
Sources: - ON (2025-11-11) - "The purpose of these two bits is predominantly cash management... confirmation that the payments went through" - ON (2026-02-04) - "A payment from Canada failed and no one noticed... not even the Americas team. They only realized because they were like, 'how can we pay 16 million this week? It's double what we usually pay.'" / $8M Canada payment failure
Emerging Signals¶
Single source - needs corroboration
Potential Job: Review 150+ bank accounts daily and identify which need attention¶
Potential Outcomes: - Minimize the time spent manually scanning all accounts for issues - Increase confidence that I'm looking at the right accounts first (negative balance, below threshold) - Reduce the likelihood of missing a critical funding need
Source: ON (2024-11-19) - "At some point, you become blind, you become fully blind. You see the numbers but you don't know where to draw your attention if you have 150 accounts." - Lucia
Potential Job: Monitor currency exposures and cash pool positions¶
Potential Outcomes: - Minimize the time required to identify currency shortfalls/surpluses - Reduce the effort needed to spot accounts needing funding - Increase visibility into non-pooled accounts with projected shortfalls
Source: ON (2025-10-07) - Currency dashboard walkthrough; global currency flows at top, cash pool detail in middle, non-pooled accounts at bottom
Potential Job: Verify data completeness and categorization accuracy¶
Potential Outcomes: - Minimize the time required to identify miscategorized IC transactions - Reduce the effort needed to reconcile Palm data with Dynamics - Increase confidence in data quality through initial balance + movement = closing balance checks
Source: ON (2025-10-07) - Amanda needs to manually calculate differences between cash in/out to find miscategorized IC transactions